Privacy Policy

This statement is provided by Sonetas, located at Motstraat 30, 2800 Mechelen, Belgium. This statement applies to the website: https://sonetas.eu/. We protect the privacy of all individuals whose personal data we process, whether as a data controller or processor. The purpose of this statement is to explain who we are and how we handle your personal data. In case of any discrepancies between different language versions of this Privacy Policy, the Dutch version shall prevail.

1. Terminology

  • Personal data: Data relating to you as a natural person.
  • Data subject: A natural person who can be identified, directly or indirectly.
  • Processing: Operations on personal data such as collection, storage, use, etc.
  • Data controller: Person determining purposes and means of processing.
  • Processor: Entity processing data on behalf of the data controller.

2. What data do we process? Sonetas.eu collects and processes personal data only when necessary and relevant. In general, the following data is collected and processed:

PurposeLegal BasisCategories of Personal DataData SubjectsRetention Period
Registration of your accountPerformance of an agreement - consentIdentification informationUsers of the applicationFor as long as you use our services
Easy usePermissionPreferred languageUsers of the applicationFor as long as you use our services

We also use cookies, see section 6.

We also process personal data as a processor for veterinary practices using our services, in accordance with processing agreements.

For further information on data processing, please contact your veterinarian.

3. To whom do we transfer your data? We may share your personal data with subcontractors ("sub-processors") as necessary for operational purposes or management systems.

4. Will your data be transferred outside the EU? Data transfers outside the EU are subject to European Commission decisions or appropriate safeguards.

5. What are your rights? You have the following rights under applicable regulations:

  • Right of access and to receive a copy of processed data.
  • Right to rectify, erase, or restrict processing of your data.
  • Right to data portability.
  • Right to object to processing.
  • Right not to be subject to automated decision-making.
  • Right to lodge a complaint with the Data Protection Authority.

For exercising your rights, contact us at info@sonetas.eu or by post.

6. Cookie Policy A cookie is a text file that stores information. Besides functional cookies, we use cookies to optimize our service. You can manage cookie preferences via "Cookie preferences" on our site. We handle cookies with confidentiality measures.

7. Changes We may update this privacy statement. The latest version is available on our websites. Changes will be communicated via email.

Data Protection Authority: